12 Randall Street, Carlisle, CA2 5DW

Cancelation Policy

At CL Body Therapy, we value your time and strive to provide the best possible service to all our clients. To ensure we can accommodate everyone effectively, we kindly ask you to adhere to the following cancellation policy:

1. Appointment Cancellations

  • If you need to cancel or reschedule your appointment, we kindly request at least 24 hours’ notice.
  • Cancellations made within 24 hours of your scheduled appointment may incur a 50% cancellation fee.

2. Missed Appointments

  • If you fail to attend your appointment without providing notice, the full cost of the treatment may be charged.

3. Late Arrivals

  • If you arrive late to your appointment, we will do our best to accommodate you. However, the session may need to be shortened to avoid delaying other clients, and the full treatment fee will still apply.

4. How to Cancel or Reschedule

  • To cancel or reschedule your appointment, please contact us as soon as possible via:
    • Phone: [insert phone number]
    • Email: [insert email address]

5. Exceptions

We understand that unforeseen circumstances can arise. In cases of genuine emergencies, we will review cancellations on a case-by-case basis.

Why We Have This Policy

Our cancellation policy helps ensure that our time and resources are used efficiently. When you cancel at short notice or fail to attend, it prevents other clients from booking during that time slot.

Thank you for your understanding and cooperation. If you have any questions about this policy, please don’t hesitate to contact us.